Terms & Conditions

LAST UPDATED: APRIL 2026 — UHRN FZCO, DUBAI, UAE

Risk Warning: Trading cryptocurrency involves substantial risk of loss. Past performance of any strategy does not guarantee future results. Only trade with funds you can afford to lose.

1. About Us

OpenFlowGrid is a trading signal platform operated by UHRN FZCO, a company registered in Dubai, UAE. We provide algorithmic trading signals and, for eligible subscribers, automated order execution via third-party exchange APIs.

Contact: support@openflowgrid.com

2. Not Financial Advice

OpenFlowGrid is a technology platform, not a financial advisor, broker, or investment manager. Nothing on this platform constitutes financial advice, investment advice, trading advice, or any other form of advice.

You are solely responsible for all trading decisions made on your account. We strongly recommend consulting a qualified financial advisor before trading.

3. Signal Provider — Not a Fund

OpenFlowGrid provides algorithmic signals and, where authorised by the user, executes those signals on the user's own exchange account. We do not hold, manage, or custody any user funds at any time. All trades are executed on accounts owned and controlled by the user.

4. Subscription Plans

We offer several subscription tiers (Observer, Executor, Member, Founding Member). By subscribing you agree to:

Subscription fees are charged monthly or annually depending on your selected plan. All prices are in USD unless stated otherwise.

5. Cancellation & Refunds

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. We do not offer refunds for partial periods.

In exceptional circumstances (e.g. technical failure on our side preventing access to the service for more than 72 hours), we may issue a pro-rata credit at our discretion.

6. API Keys & Security

To enable automated execution, Executor and above subscribers provide Bybit API keys. These keys are encrypted at rest and never shared with third parties. You are responsible for setting appropriate API permissions (we recommend trade-only, no withdrawal access).

You can revoke access at any time by deleting your keys from the dashboard or revoking them directly on your exchange account.

7. Risk Disclosure

By using OpenFlowGrid you acknowledge and accept that:

8. Limitation of Liability

To the maximum extent permitted by law, UHRN FZCO and its operators shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from use of the platform, including but not limited to trading losses, missed signals, technical outages, or exchange API failures.

9. Platform Availability

We aim to maintain high availability but do not guarantee uninterrupted service. Scheduled and unscheduled maintenance may occur. We are not liable for losses caused by downtime, signal delays, or exchange connectivity issues.

10. Prohibited Use

You must not use OpenFlowGrid to:

11. Intellectual Property

All trading strategies, algorithms, code, and content on OpenFlowGrid are the intellectual property of UHRN FZCO. Reproduction or distribution without written permission is prohibited.

12. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

13. Changes to These Terms

We may update these terms at any time. Continued use of the platform after changes constitutes acceptance. Significant changes will be communicated by email.

For questions about these terms, contact support@openflowgrid.com